Tag: lantern moon

February 13, 2009 /

A tale of customer satisfaction – of broken needles and of free replacment.

“I wrote recently of my dismay when one of my rosewood Sox Stix broke.

I thought it would be worth writing to the manufacturers, Lantern Moon to enquire whether I might purchase a single replacement needle. It took a couple of days but I did receive a reply on 29th January…”

January 26, 2009 /

A tale of woe regarding an expensive and now apparently ill-advised purchase of hardwood DPNs:

“I heard something.

A tiny something.

A tiny but unmistakable something.

I heard…

…a snap!

I looked down and there, in my left hand, dangled two severed ends of my very expensive and much-loved DPN… “