World of Uselessness

 

January 29th

[su_pullquote]Thanks for your Amazon Marketplace order with World of Books Ltd. We’ll let you know once your item(s) have dispatched. Your estimated delivery date is indicated below. You can view the status of your order or make changes to it by visiting Your Orders on Amazon.co.uk.

Your estimated delivery date is:

Tuesday, February 03, 2015 –

Monday, February 16, 2015[/su_pullquote]

Regular readers will recall recent interest in knitting a Swirl jacket. I ordered the book via an Amazon Marketplace Seller as Amazon UK did not have it in stock.

February 5th

[su_pullquote]We’re writing about the marketplace order you placed on 2015-01-29 with World of Books Ltd.  Unfortunately, World of Books Ltd has not confirmed the dispatch of this order, and we are unable to provide you with dispatch details yet.

ORDER DETAILS

Order ID:      —————————–
Merchant name: World of Books Ltd
Item(s) to ship:
Name: Knit, Swirl!: Uniquely Flattering One Piece, One Seam Swirl Jackets
Qty:  1      ASIN/ISBN: 0981985912

Because dispatch of this order has not yet been confirmed by the seller, your credit card has not been charged and we are not able to provide you with dispatch details.[/su_pullquote]

I waited. I’m quite a patient person.

I waited. I twitched. I admired yarn. I became impatient.

February 10th

I followed up to enquire when exactly they would be dispatching

February 11th (23 hours to reply)

[su_pullquote]Thank you for your email to World of Books.

We’re sorry for the confusion, I have checked our system and you should not have received a dispatch confirmation from the Marketplace.

We can confirm that your order was cancelled because of a quality control issue. We are very sorry about this, but you should have received a full refund and confirmation by now.
[/su_pullquote]

  • What confusion? I ordered goods. I am expecting goods. I am in no way confused.
  • I didn’t receive a dispatch confirmation, that’s why I was writing to enquire when it would be dispatched
  • What are you confirming, exactly, as this is the first that I have heard from you!
  • You cannot refund what I have not yet paid and, again, confirmation of what?

February 11th

Followed by…

[su_pullquote]We’re writing to inform you that your order  from World of Books Ltd has been cancelled.

If you’re still interested in this item, please search for it again on Amazon.co.uk.[/su_pullquote]

  • Well, clearly I am still interested in it or I would not be enquiring about when I might expect my book to arrive
  • Yebbut, you have not fulfilled my order and Amazon do not stock the book so what’s the point in searching?
  • Ah, I see, the point in searching is to see that you are STILL listing the book. How silly of me not to be aware that I have to reorder it because you took a cancellation action without actually informing me.
  • As you are still listing the item, I assume that your mysterious QC issue has been resolved, Again, without informing me. Why can you not just fulfil the bloody order?
  • No, sorry, I’m not going to reorder.  I’m buying a used copy elsewhere. Hopefully a seller with better systems, properly trained staff and an effective communications policy.

One day, I may get to make a Swirl. One day. Not soon.

Recently, at the: Crooked House

Bare Naked

Bare Naked

We are home again, after a month-long trip away. A trip during which I completely failed to get my laptop out. It was good to come home. We were driving along, close to Le Dorat at the time, when I felt that “aren’t we fortunate to live in such a lovely part of France” feeling washing over me. I had a sudden urge to invite all my friends to come and stay and to shareContinue readingBare Naked

A Month in France: Nothing is Lost

A Month in France: Nothing is Lost

I am lagging on the Month in the Country prompts, and lagging badly at that. I have a list of prompts t be caught up on and I shall be working my way through them here, or at Scattered Thoughts depending on where the post most naturally sits. I have elected to tackle the prompts not in date order necessarily but to seize upon prompts that offer me space in which to write down the things that I am feeling the need to say. Even if I need to crowbar it in. The thing is, I am going to continue to be short of time and space in which to write and so a two-for-one is useful and I hope to do as many of those as I can. Seems like a plan? … Continue readingA Month in France: Nothing is Lost

Recent movements of the: Deux Escargots

October 22, 2020 at 01:21PM

Ah, the windy highway. The last time we came down here our awning blew open… Thankfully it’s not even close to being that windy today. Phew. Not so good now that the tolls have been removed and there are HGVs to contend with. A bit macho, your Spanish lorry driver.. #livereportingfromtheroad #Spain #autumn2020

October 22, 2020 at 12:22PM

Rather a different day today but still warm, with 24 degrees expected by the time that we reach Ribamar. Those Happy Hour beers will be tempting. Shopped this morning before leaving, to find the Christmas Turron had arrived overnight. I confess; we spent an inordinate amount on Turron and chocolate. #livereportingfromtheroad #Spain #autumn2020

2 Comments

  1. February 14, 2015
    Reply

    Hi Beth, I found your post whilst looking for copy of Knit Swirl! myself and having exactly the same experience with World of Books via Amazon. You made me laugh because you’ve written down my thoughts exactly! I’m currently hoping for a copy of the book from” Little Houndales Knits” who say the can order one for me. I hope you get to knit your Swirl one day. Best wishes, Nicola

    • February 17, 2015
      Reply

      Hi, Nicola. As it happens my copy arrived this morning! I found a used copy with Amazon seller browns-books, who were fast and efficient and I received an all-but pristine copy for just £14.99. I am delighted.

I enjoy reading your comments, please pass the time of day

This site uses Akismet to reduce spam. Learn how your comment data is processed.